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Contact Us

Before contacting a member of the team please check the Frequently Asked Questions page to see if your question can be answered there. If you still require an answer please contact the relevant team below:


General information

For general information or for advice about which aids will suit you contact

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Information about my order

For queries relating to your order, for large orders that exceed the postage limit or for a quote, contact

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Media Enquiries

For media enquiries or to share a great story, picture or video with us contact

Need a Quote?

  1. Place your items in your cart
  2. Go to the checkout
  3. Complete your contact details
  4. Click the “Request a quote” button

Or use our contact form

    Our company’s postal address is:

    The Active Hands Company Limited
    Unit 4, Rumbush Farm Business Park
    322A Rumbush Lane
    B94 5LW

    Please note that this address is for business purposes only, there is no shop on the premises.

    Our contact telephone number is:

    Telephone: +44 (0)1564 702255

    Please note – we have limited phone reception at our rural premises. You will usually receive a quicker response if you email us – see above for our email addresses.

    Newsletter Sign-up

    Keep up-to-date with new products, exciting stories and special offers by signing up to the Active Hands newsletter.

    example showing you the kind of email that Active Hands sends out - it shows an email about how Rob uses our products to cook and includes a video