Contact Us

Before contacting a member of the team please check the Frequently Asked Questions page to see if your question can be answered there. If you still require an answer please contact the relevant person below.

Active Hands Contacts

General Enquiries

10robthehatsmith

Rob is an internationally competitive wheelchair racer in the T52 category. He is married to Jo and has a son, Jacob. Rob likes all his document titles to contain the word ‘stuff’ and would rather be designing than doing paper work. He designed Active Hands gripping aids after his spinal injury and is the man to contact if you have questions about whether the aids will suit you or for general information about Active Hands products. Email Rob on: info@activehands.com

 Sales

Mel paperwork

Mel is Rob’s sister and Mum to two noisy, football mad boys. She runs the company with Rob and is in charge of the boring back room bits. When she is not busy at work she likes to go to the gym, listen to live music and build giant marble runs with her boys.  If you wish to order more than 10 items, need to set us up as a vendor or need a hug contact Mel on sales@activehands.com

 Dispatch

dispatch team newKaren heads up the dispatch of our orders, along with Tatjana and Jo. This team are a whizz with invoices, parcel tape, bags and boxes! They get your order sent out to you as fast as they can.

Contact the dispatch team on dispatch@activehands.com if you need help making an order, have a query about delivery of an existing order, or need a quote.

 Media

Trade Days photo

Clare (on the right in the picture) is wife to Tim and Mum to three children. When she is not working she enjoys helping in school, baking and ice-skating.

Clare deals with the marketing side of the business, along with Jo S and Jo W, so if you have a great story to share with us, some photos using our products or a media enquiry email: marketing@activehands.com.

Postal Address

Our company’s postal address is:

The Active Hands Company
Unit 4, Rumbush Farm,
322A Rumbush Lane,
Earlswood,
Solihull,
B94 5LW

Please note that this address is for business purposes only, there is no shop on the premises.

Telephone: +44 (0)121 247 9152
Mobile:  +44 (0)7904 481830
Fax: +44 (0)870 123 6371

Please note – we have limited phone reception at our rural premises.  You will usually receive a quicker response if you email us – see above for our email addresses.